The Everywhere You Need Ice Machine

NEO means NEW. But not the kind of new that becomes old. It’s a new standard, a new class, a new approach and a new way for you to think about ice. By providing new levels in performance, intelligence and convenience, NEO offers an all-in-one solution to your undercounter ice cube needs.

Perfect for restaurants, bars, cafés, coffee shops, stadium boxes, offices, medical uses, delis, churches—NEO is designed to deliver ice wherever you need it.

New Level of

Enhanced production capacities make NEO the new standard in undercounter ice machines. NEO delivers up to 40 lbs.* more ice over a 24-hour period as our previous models but keeps the same compact footprint. Plus, NEO outperforms in energy conservation as well with more ENERGY STAR® qualified models than ever before.

*Results vary depending on model

EZ GlideDoor

Lifts up and slides out of the way with just a few fingers allowing access when your other hand is full.

Best In Class

Manitowoc reliability and serviceability are built into every machine including the proven vertical evaporator featuring Manitowoc’s proprietary technology. Manufactured and plated in Manitowoc, Wisconsin.


Delay Feature

Allows you to make ice when you need it and not waste resources on days when your operation is closed or only open for a limited time.

A New Level of

Universally recognizable display icons that speak your language, whatever language you speak. Power, Delay, Cleaning, Bin Full and Service buttons provide on-the-spot feedback from your ice machine.

Bright, easy-to-read indicators and buttons are illuminated by long-life LED lights and are ideally placed on a slanted bin front for easy viewing and activation—no bending required!

A New Level of

With its removable bin and low profile construction, NEO fits just about anywhere you need it to be. In addition to increased performance and intelligence, NEO undercounter ice machines deliver a better standard of cleanability, ergonomics, sanitation, and serviceability.

Removable, forward-sliding storage bin

Allows for easier, quicker access to refrigeration components without having to move the entire ice machine.

Easy access, angled door

Provides a larger opening making ice more visible and easier to scoop. The sloped bin makes accessing the ice more convenient.

Pop-out air filter

Protects against lint, grease and dust. Clean easily and is dishwasher-safe. Easy to remove with no tools required.

Ergonomically designed scoop

Can be located on either side of the bin interior.


Molded into key internal components resulting in fewer cleanings. Rounded corners wipe easily with a sponge.

LuminIce® Growth Inhibitor

Creates “active air” that passes over all exposed foodzone components to inhibit the growth of yeast, bacteria, and other common micro-organisms.


A New Level of

You don’t become a Best in Class ice machine without great service. NEO delivers here too, with a removable bin that makes it easy to perform service without moving the machine. Well-designed modular construction makes NEO ice machine much easier and faster to service—less money out of your pocket especially after the warranty expires.

Take a Look at all of our Undercounter Ice Machines

Manitowoc Ice has an entire line of undercounter ice machines to match your restaurant needs. Learn more about our NEO, Sotto, and Big Shot Ice Machines.


Convotherm Software Updates

We are pleased to provide you the latest software updates of the Convotherm range.

Please just agree our terms and conditions of licence and use for using the software.

I noticed the terms and conditions of licence and agree

Please note:

The particular software update for Convotherm 4 gas units has to be done by an authorised service partner (there are adjustment steps necessary).

Please ensure that only software which is suitable for the unit series is installed on your Convotherm unit. This software cannot be used for other unit types from the range. If this is disregarded, no liability will be assumed for malfunctions.

Convotherm Service manuals

This section is available for authorized service partner only.

Some files are protected with a password. If you need the password please get in contact with our After Sales Service:

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